Our Journey

A Regional Insurance Powerhouse in the Middle East and North Africa

Gulf Insurance was established in 1962. It is a public shareholding company listed on Boursa Kuwait and a consistent market leader in Kuwait in terms of premiums written. The Group is among the largest and most diversified insurance groups in the Middle East and North Africa region. Gulf Insurance Group is one of the leading private insurers (By Gross Premium Written) with a strong competitive market position in Kuwait, Jordan, Bahrain and Egypt. Furthermore, the Group has operations in UAE, Saudi Arabia, Turkey, Algeria, Oman, Qatar, Iraq and Lebanon. The Group's both revenue and earnings are well diversified geographically.

About GIG

We’re here to make
insurance more human.

  • Listed On

    Boursa Kuwait

  • Established

    1962

  • Years of Experiences

    63

  • Employees

    +4100

We’re shaping a valuable insurance ecosystem for the MENA region

Our Vision

Our Values

The message we bring to
the world.

Respect

The client is our most valuable asset.

Lasting

We have a long-term perspective on the value of our clients.

Rewarding

Investing in value-adding services, at a sustainable cost, in the interest of improving client loyalty and growing market share.

Our Mission

We are invested in providing rewarding experiences to customers, building loyalty with employees, creating value for stakeholders, and serving the community as a committed citizen.

I have had the privilege of leading GIG through another year of continued transformation, one that reinforced our long-standing legacy of excellence, strengthened our strategic foundations, and positioned us for the next era of growth. From our roots as a leading insurer in Kuwait to becoming one of the region’s most prominent and trusted insurance groups, our journey has been defined by resilience, innovation, and an unwavering focus on delivering value to all stakeholders.
For over six decades, GIG has remained committed to providing reliable, high quality insurance solutions that respond to the evolving needs of individuals, businesses, and communities. In 2024, we continued to build on this legacy through strategic expansion, operational excellence, and digital advancement. Our presence across the MENA region reflects both the strength of our diversified platform and the depth of our customer relationships. These qualities have been central to maintaining our leadership position and ensuring long term relevance in an increasingly dynamic environment.
A defining moment in our journey came with Fairfax Financial Holdings Limited’s increased investment in GIG, which brought its ownership stake to 97.06 percent. This milestone represents far more than a change in shareholder structure. It signals the beginning of a new chapter of opportunity. Fairfax’s global expertise, disciplined investment approach, and insurance leadership bring enhanced capabilities to our Group, empowering us to scale with confidence and ambition.
Throughout the year, we also focused on strengthening our operating model. From the implementation of integrated ERP systems to the launch of advanced analytics initiatives and enhanced claims platforms, we have made significant strides in aligning our operations with our digital transformation goals.
These efforts, combined with prudent risk management and strong corporate governance, have helped us maintain top tier credit ratings and deliver solid financial performance in a volatile global environment.
As a Group, we are proud of the role we play in building financial resilience across the markets we serve. We remain deeply committed to embedding sustainability and responsible business practices throughout our operations. Our ESG initiatives, from emissions reduction partnerships to regional well-being programmes, reflect our belief that creating shared value is essential to long term success.
I extend my heartfelt appreciation to our loyal customers, strategic partners, and valued shareholders for their continued support and trust. I am especially grateful to our employees across the Group, whose dedication and professionalism remain the driving force behind our success. It is through your commitment that GIG continues to grow stronger, adapt faster, and serve better.
With a clear vision, strong backing, and a firm belief in our purpose, I am confident that GIG is ready to achieve even greater impact in the years ahead.
Khaled Saoud Al Hasan

Farqad Abdullah Al-Sane

(KIPCO)

Group Chairman

Farqad Abdullah Al-Sane (KIPCO)

Group Chairman

Pursuing value, from Kuwait to the Middle East and North Africa region, we take pride in our historic milestones over the years by imprinting GIG in the hearts and minds of people as a leader and pioneer of insurance services with innovative products and distribution channels in the region.

2022 is a year of celebration for our family as we are marking GIG’s 60th anniversary, recognizing all the hardships that we faced throughout these years to be known as a Regional Insurance Powerhouse.

Despite the very challenging last two years with the worldwide pandemic environment, we have been strongly able to adapt and adopt a resilient business strategy with latest technologies required for emergent events to protect employees, customers. Transparency and quality relations are what have kept us to continue our success story and deliver our promises throughout these years.

During 2022, we are targeting to introduce new regional innovative products and evolved our brand to smartly position GIG proudly for the years ahead. Our regional expansion strategy has been accelerated in the past year by entering into two new markets of Oman and Qatar with the acquisition of AXA’s insurance operations in the Gulf region, which is considered as one of the largest acquisition in the region.

Following a successful digitalization experience, the transformation journey has been significantly progressed in all core areas despite pandemic challenges. The key focus of our digital strategy is to transform the Group into customer centric and data driven digital organization with a view to achieve sustainable competitive advantage and profitability. As importantly, our approach to Corporate Social Responsibility is also significant and we are always committed to coordinating and supporting initiatives that benefits society and functions as a dynamic member of the community in the markets we operate in. We are grateful for our clients, employees and other stakeholders for making our journey successful and are hopeful for a brighter future. Our quality relationships have always been our greatest asset and it is due to them that we have been able to grow.

Faisal Hamad Al Ayyar

Vice Chairman (Executive)

Faisal Hamad Al Ayyar

Vice Chairman (Executive)

Pursuing value, from Kuwait to the Middle East and North Africa region, we take pride in our historic milestones over the years by imprinting GIG in the hearts and minds of people as a leader and pioneer of insurance services with innovative products and distribution channels in the region.

2022 is a year of celebration for our family as we are marking GIG’s 60th anniversary, recognizing all the hardships that we faced throughout these years to be known as a Regional Insurance Powerhouse.

Despite the very challenging last two years with the worldwide pandemic environment, we have been strongly able to adapt and adopt a resilient business strategy with latest technologies required for emergent events to protect employees, customers. Transparency and quality relations are what have kept us to continue our success story and deliver our promises throughout these years.

During 2022, we are targeting to introduce new regional innovative products and evolved our brand to smartly position GIG proudly for the years ahead. Our regional expansion strategy has been accelerated in the past year by entering into two new markets of Oman and Qatar with the acquisition of AXA’s insurance operations in the Gulf region, which is considered as one of the largest acquisition in the region.

Following a successful digitalization experience, the transformation journey has been significantly progressed in all core areas despite pandemic challenges. The key focus of our digital strategy is to transform the Group into customer centric and data driven digital organization with a view to achieve sustainable competitive advantage and profitability. As importantly, our approach to Corporate Social Responsibility is also significant and we are always committed to coordinating and supporting initiatives that benefits society and functions as a dynamic member of the community in the markets we operate in. We are grateful for our clients, employees and other stakeholders for making our journey successful and are hopeful for a brighter future. Our quality relationships have always been our greatest asset and it is due to them that we have been able to grow.

Khaled Saoud Al Hasan

(KIPCO)

Board member and Group CEO

Khaled Saoud Al Hasan(KIPCO)

Board member and Group CEO

Pursuing value, from Kuwait to the Middle East and North Africa region, we take pride in our historic milestones over the years by imprinting GIG in the hearts and minds of people as a leader and pioneer of insurance services with innovative products and distribution channels in the region.

2022 is a year of celebration for our family as we are marking GIG’s 60th anniversary, recognizing all the hardships that we faced throughout these years to be known as a Regional Insurance Powerhouse.

Despite the very challenging last two years with the worldwide pandemic environment, we have been strongly able to adapt and adopt a resilient business strategy with latest technologies required for emergent events to protect employees, customers. Transparency and quality relations are what have kept us to continue our success story and deliver our promises throughout these years.

During 2022, we are targeting to introduce new regional innovative products and evolved our brand to smartly position GIG proudly for the years ahead. Our regional expansion strategy has been accelerated in the past year by entering into two new markets of Oman and Qatar with the acquisition of AXA’s insurance operations in the Gulf region, which is considered as one of the largest acquisition in the region.

Following a successful digitalization experience, the transformation journey has been significantly progressed in all core areas despite pandemic challenges. The key focus of our digital strategy is to transform the Group into customer centric and data driven digital organization with a view to achieve sustainable competitive advantage and profitability. As importantly, our approach to Corporate Social Responsibility is also significant and we are always committed to coordinating and supporting initiatives that benefits society and functions as a dynamic member of the community in the markets we operate in. We are grateful for our clients, employees and other stakeholders for making our journey successful and are hopeful for a brighter future. Our quality relationships have always been our greatest asset and it is due to them that we have been able to grow.

Shaikha Dana Nasser Sabah
Al-Ahmed A Sabah(Amaken)

Group Chairman

Shaikha Dana Nasser Sabah
Al-Ahmed A Sabah(Amaken)

Group Chairman

Pursuing value, from Kuwait to the Middle East and North Africa region, we take pride in our historic milestones over the years by imprinting GIG in the hearts and minds of people as a leader and pioneer of insurance services with innovative products and distribution channels in the region.

2022 is a year of celebration for our family as we are marking GIG’s 60th anniversary, recognizing all the hardships that we faced throughout these years to be known as a Regional Insurance Powerhouse.

Despite the very challenging last two years with the worldwide pandemic environment, we have been strongly able to adapt and adopt a resilient business strategy with latest technologies required for emergent events to protect employees, customers. Transparency and quality relations are what have kept us to continue our success story and deliver our promises throughout these years.

During 2022, we are targeting to introduce new regional innovative products and evolved our brand to smartly position GIG proudly for the years ahead. Our regional expansion strategy has been accelerated in the past year by entering into two new markets of Oman and Qatar with the acquisition of AXA’s insurance operations in the Gulf region, which is considered as one of the largest acquisition in the region.

Following a successful digitalization experience, the transformation journey has been significantly progressed in all core areas despite pandemic challenges. The key focus of our digital strategy is to transform the Group into customer centric and data driven digital organization with a view to achieve sustainable competitive advantage and profitability. As importantly, our approach to Corporate Social Responsibility is also significant and we are always committed to coordinating and supporting initiatives that benefits society and functions as a dynamic member of the community in the markets we operate in. We are grateful for our clients, employees and other stakeholders for making our journey successful and are hopeful for a brighter future. Our quality relationships have always been our greatest asset and it is due to them that we have been able to grow.

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HISTORIC MILESTONES

Full Milestone
2012

  • Launched Kuwait’s first insurance mobile app for iPhone.

  • Became Kuwait’s first insurer to earn “double A” ratings from both S&P and A.M. Best.

  • Celebrated 50 years of operations.

  • Invested in Alliance Insurance Company (UAE), becoming an associate.

2020

  • Acquired a sizeable stake in “yallacompare”.

  • Acquired a majority stake in “Gulf Takaful” through GIG’s subsidiary (GIG-Kuwait).

  • Acquired a majority stake in Gulf Warranties, KSA.

  • Entered into an agreement to acquire AXA Gulf’s insurance operations in the Gulf.

2021

  • Completed the acquisition of AXA’s operations in the Gulf region.

  • Increased GIG’s paid up share capital.

  • Placed KD 60 million Tier 2 bonds, First issuance by an insurer and Kuwait’s First Perpetual Bond in KD. 
     

AWARDS & RECOGNITIONS

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  • International Investor

  • World Branding Awards

  • International ARC Awards

  • The European Magazine

  • The European Magazine

  • International Investor Magazine

  • International Investor Magazine

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